Privacy policy
Last Updated: August 25, 2026
At SenseSave, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how SenseSave collects, uses, processes, and discloses personal information when you visit or use our website, make a purchase, interact with our Services, or otherwise communicate with us.
SenseSave operates this website and online store, including all related content, features, products, services, tools, and functionality, to provide customers with a convenient and curated online shopping experience (collectively, the “Services”). Our store is powered by Shopify, which provides the technology and infrastructure that enables us to offer the Services.
By accessing or using any of our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.
If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will govern with respect to the collection, use, processing, and disclosure of personal information.
Personal Information We Collect
For purposes of this Privacy Policy, “personal information” means information that identifies you, relates to you, or can reasonably be associated with you or another individual.
Personal information does not include information that has been collected anonymously or de-identified in a manner that prevents it from being reasonably associated with an individual.
Depending on how you interact with our Services, your location, and applicable legal requirements, we may collect or process the following categories of personal information:
Contact Information: Your name, billing address, shipping address, email address, telephone number, and other contact details.
Payment and Financial Information: Payment card information, financial account information, transaction details, payment method, payment confirmations, and other information necessary to process payments and complete transactions.
Account Information: Your username, password, account preferences, settings, and other information associated with your customer account.
Transaction Information: Information relating to products you view, search for, add to your cart, save to a wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
Communications: Information you provide when communicating with us, including information contained in customer service inquiries, emails, reviews, or other correspondence.
Device Information: Information about the device you use to access our Services, including your browser type, operating system, network connection, IP address, device identifiers, and other technical information.
Usage Information: Information about how you interact with our Services, including the pages you visit, products you view, features you use, and how and when you navigate or interact with our website.
We may also create inferences from the information described above for purposes permitted by applicable law.
How We Collect Personal Information
We may collect personal information from several sources, including:
Directly from you: We collect information when you create an account, place an order, browse or use our Services, contact us, subscribe to communications, submit a review, or otherwise provide information to us.
Automatically through our Services: Certain information may be collected automatically when you visit or use our website, including through cookies, pixels, web beacons, log files, and similar technologies.
From service providers: We may receive personal information from companies and service providers that assist us with operating our business, website, payment processing, analytics, customer support, fulfillment, shipping, and other services.
From business partners and third parties: We may receive information from partners, advertising providers, social media platforms, and other third parties where permitted by applicable law.
How We Use Personal Information
We may use personal information for the following purposes, depending on how you interact with our Services and as permitted by applicable law.
Providing and Improving Our Services
We use personal information to operate and improve SenseSave and to provide you with the products and services you request. This may include processing payments, fulfilling orders, arranging shipping, processing returns and exchanges, maintaining customer accounts, remembering preferences, providing product recommendations, enabling product reviews, and creating a more personalized shopping experience.
We may also use information to understand how customers interact with our website so that we can improve our products, services, website functionality, and overall customer experience.
Marketing and Advertising
Where permitted by law and in accordance with your preferences, we may use personal information to provide marketing, promotional, and advertising communications by email, text message, postal mail, or other channels.
We may also use information to display advertisements for SenseSave products or services on our website or other websites and platforms. This may include advertisements based on products you have viewed, purchased, added to your cart, or otherwise interacted with.
Where required by applicable law, we will provide appropriate options to opt out of targeted advertising or certain forms of marketing.
Security and Fraud Prevention
We may use personal information to help protect our customers, website, and business. This may include authenticating accounts, processing secure payments, detecting and preventing fraudulent or unauthorized activity, investigating potentially illegal or malicious activity, and protecting the security and integrity of our Services.
If you create an account with us, you are responsible for keeping your login credentials confidential. We recommend that you do not share your username, password, or other account information with anyone else.
Customer Communications and Support
We use personal information to respond to inquiries, provide customer support, communicate with you about your orders, assist with returns or exchanges, and otherwise maintain our relationship with you.
Legal and Regulatory Compliance
We may use personal information where necessary to comply with applicable laws, regulations, court orders, legal processes, or lawful requests from government authorities.
We may also use personal information to investigate or enforce potential violations of our Terms of Service, Privacy Policy, or other applicable policies, and to protect the rights, property, safety, and security of SenseSave, our customers, and others.
How We Share Personal Information
We may disclose personal information to third parties where necessary to operate our business, provide our Services, complete transactions, comply with legal obligations, or for other legitimate purposes described in this Privacy Policy.
These third parties may include:
Service Providers: Companies that provide services on our behalf, including Shopify, payment processors, information technology providers, analytics providers, cloud storage providers, customer support services, fulfillment providers, and shipping companies.
Business and Marketing Partners: Third parties that assist us with marketing, advertising, analytics, and promotional activities. These partners may process information in accordance with their own privacy policies.
Third Parties at Your Direction: We may disclose information when you request or authorize us to do so, such as when information is required to complete a purchase, deliver a product, or when you use social media features or third-party integrations.
Affiliates and Corporate Entities: We may share information with affiliated companies or other entities within our corporate group where appropriate.
Business Transactions: Personal information may be disclosed in connection with a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or other business transaction.
Legal and Security Purposes: We may disclose information when required or permitted by law, including in response to subpoenas, warrants, court orders, regulatory requests, or other lawful processes, or when necessary to protect our rights, property, customers, users, or the Services.
Shopify and Our Technology Platform
Our online store is hosted and powered by Shopify, which provides the technology and infrastructure necessary for us to operate our Services.
Shopify may collect and process personal information relating to your use of our Services in order to provide, maintain, secure, and improve its platform and related services. Information submitted through our website may therefore be transmitted to or processed by Shopify and other service providers that may be located outside your country of residence.
Shopify may also process information in connection with certain enhanced features and services that use information from interactions with our store, other merchants, and Shopify.
For additional information about how Shopify handles personal information and the privacy rights that may be available to you, please review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.
Third-Party Websites and Links
Our Services may contain links to websites, applications, or online services operated by third parties.
If you choose to visit a third-party website or service through a link provided on our website, that third party's privacy policy, terms, and security practices will apply. SenseSave does not control and is not responsible for the privacy, security, content, accuracy, or practices of third-party websites or services.
The inclusion of a third-party link does not necessarily constitute an endorsement of that website, service, or its operator.
Information you provide on public or semi-public platforms, including third-party social networking websites, may be accessible to other users and may be subject to the privacy practices of those platforms.
Children's Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.
If you are a parent or legal guardian and believe that a child has provided us with personal information, please contact us using the information provided below. We will take reasonable steps to investigate and, where required by applicable law, delete such information.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “sell” or “share,” as those terms may be defined under applicable privacy laws, personal information belonging to individuals under 16 years of age.
Security and Retention
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
However, no security system is completely secure, and we cannot guarantee that information transmitted over the internet or stored electronically will be completely secure.
We recommend that you avoid sending sensitive or confidential information through unsecured communication channels.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our Services, maintain customer accounts, complete transactions, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.
The length of time we retain information may vary depending on the nature of the information and the purpose for which it was collected.
Your Privacy Rights and Choices
Depending on where you live and subject to applicable legal requirements and exceptions, you may have certain rights regarding your personal information.
These rights may include:
Right to Access: You may have the right to request access to personal information we maintain about you.
Right to Delete: You may have the right to request that we delete certain personal information we maintain about you.
Right to Correct: You may have the right to request correction of inaccurate or incomplete personal information.
Right to Data Portability: In certain circumstances, you may have the right to receive a copy of your personal information in a portable format or request that it be transferred to another organization.
Right to Opt Out of Certain Marketing or Targeted Advertising: Depending on your location, you may have the right to opt out of certain uses or disclosures of personal information for targeted advertising, marketing, or other purposes defined under applicable privacy laws.
Where required, we will provide appropriate methods for exercising these rights.
Global Privacy Control
Depending on your location and applicable law, we may recognize the Global Privacy Control (GPC) signal sent by your browser or device as a request to opt out of certain forms of data sharing or targeted advertising.
If we can reasonably associate the device sending the signal with a SenseSave customer account, we may apply the applicable preference to that account where required by law.
For more information about Global Privacy Control, please visit the Global Privacy Control website.
Except as described above, we do not currently respond to other browser-based “Do Not Track” signals.
Marketing Communications
If you subscribe to promotional communications from SenseSave, you may unsubscribe at any time by using the unsubscribe link included in our marketing emails.
Even if you opt out of promotional communications, we may continue to send transactional or service-related communications, such as order confirmations, shipping updates, account notifications, or information regarding purchases you have made.
Additional Rights for UK and European Economic Area Residents
If you reside in the United Kingdom or European Economic Area, you may have additional privacy rights under applicable law, subject to certain exceptions and limitations.
These rights may include the right to:
Object to Processing: Request that we stop processing your personal information for certain purposes.
Restrict Processing: Request that we limit the processing of your personal information in certain circumstances.
Withdraw Consent: Where we rely on your consent to process personal information, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
You may exercise applicable rights by contacting us using the information provided below.
Exercising Your Privacy Rights
If you wish to exercise any privacy rights available to you, please contact us at contact@sensesave.com.
We may need to verify your identity before processing certain requests, as permitted or required by applicable law.
Where permitted by law, you may also authorize another individual to submit a request on your behalf. We may require documentation confirming that the individual has been authorized to act on your behalf and may require you to verify your identity directly.
We will respond to valid requests within the timeframe required by applicable law.
We will not discriminate against you for exercising privacy rights available to you under applicable law.
Complaints
If you have concerns or complaints regarding how we collect, use, or process your personal information, we encourage you to contact us first at contact@sensesave.com so that we can review and address your concern.
Depending on where you live, you may also have the right to lodge a complaint with the applicable privacy or data protection authority in your jurisdiction.
International Data Transfers
Because SenseSave operates online and works with service providers located in different countries, your personal information may be transferred to, stored in, or processed outside the country in which you reside.
Where required by applicable law, we will use appropriate safeguards and recognized legal mechanisms when transferring personal information internationally.
For residents of the European Economic Area or United Kingdom, where applicable, such mechanisms may include the European Commission's Standard Contractual Clauses or equivalent transfer mechanisms recognized under applicable UK law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, legal requirements, or regulatory obligations.
When we make changes, we will post the updated Privacy Policy on this website and revise the “Last Updated” date at the top of this page. Where required by applicable law, we will provide additional notice of material changes.
We encourage you to review this Privacy Policy periodically to remain informed about how we protect and handle personal information.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:
SenseSave
Email: contact@sensesave.com
For applicable data protection laws, SenseSave is responsible for the processing of personal information collected through our Services.